FAQ

Search by registration, VIN, or make, model and year. Every part is listed against the vehicles it fits, and the part page shows that fitment list so you can confirm the match before you buy.

Use the Parts Number tab in the search bar. We match against OEM and aftermarket numbers, and show equivalent parts from other brands where they exist.

New parts are unused, either genuine or aftermarket. Used parts are removed from donor vehicles, tested and graded. Reconditioned parts are used parts rebuilt to specification with new wear components.

Yes. Send us a photo of the part and your registration or VIN through the support chat and we will identify it and quote you.

Visa and Mastercard, PayPal, Apple Pay and Google Pay. Payments are processed by Stripe and we never store your full card number.

You can cancel free of charge while the order is still Processing. Once the seller has dispatched it, the return process applies instead.

An account is needed to check out. It is also where your orders, saved addresses and garage live, which makes reordering a lot faster.

Yes. All prices are shown in New Zealand dollars and include GST. A GST invoice is attached to your confirmation email.

Standard courier is 2 to 4 business days, express is next business day, and freight items are 3 to 7 business days. Rural addresses add about a day.

Calculated at checkout from weight and destination.

Parts from different sellers ship independently, each with its own tracking. A partly delivered order is normal and the rest is on its way.

30 days from delivery for new parts and 14 days for used parts, as long as the part is uninstalled and in its original packaging.

Start a claim from the order in your account. Faulty parts are covered by the warranty for the part condition, and we pay the return shipping.

For most bolt-on parts, no. Mechanical assemblies such as engines, gearboxes and turbos must be fitted by a qualified mechanic for the cover to stand.

Registered dismantlers, parts retailers and workshops. We verify your business details before your listings go live.

Listing is free. We take a commission on each completed sale, and payouts land in your account weekly.